Saturday, 15 October 2011
I am getting this link to a video out as far and wide as I possibly can in the hope that I can help other people who are in this position.  I now find myself in the exact same position as the people in this video because of the actions of a company called Lowell Portfolio, also known as Lowell Group.  These people have hounded me since May this year saying I owe a debt from years back (which I do not believe I do) and are not willing to provide any documentary evidence of any kind to support their claims.

I have today complained to the Financial Ombudsman Service and suggest that anyone else experiencing the same difficulties with this company to do the same.  These people cannot be allowed get away with bullying and harassing people like this!  If I owe money I am happy to pay it, what I am not happy to do is pay over money on the say-so of a company whose dubious business practices are well documented, including a watchdog investigation by the BBC!

1 comments:

Mara Cortesi said...

Quick update on this one. I got a letter from Lowell today acknowledging my complaint. They now "own" my complaint and are looking into it themselves. Also the Ombudsman is apparently "not the boss of them" or words to that effect. Be interesting to see the Ombudsman's view of that.

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Mara Cortesi
Live and work in Somerset. Just about to embark on a back to nursing practice course.
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